Fig. 1: Identifying Hands Freelink System Component Location
Courtesy of AMERICAN HONDA MOTOR CO., INC.
The Hands Freelink (HFL) works only with an approved Bluetooth enabled cell phones with the Hands Free Profile. If you are not sure if your cell phone is compatible with the HFL - and not all phones are - Acura has a dedicated call center and web-site to answer your questions on the web. Go to www.acuraHandsFreelink.com or www.acura.com or dial 888-528-7876 for further assistance. The call center is open Monday thru Friday from 6:00 am to 6:00 pm CST, Saturday from 7:00 am to 6:00 pm CST, and Sunday from 8:00 am to 6:00 pm CST.
NOTE:
The HFL support desk should always be referred to when there are any questions or concerns not covered in this article, the owner's manual or the quick start guide.
The HFL gives the user the convenience of hands-free operation. It can't control the phone's performance (call quality and signal strength). To avoid performance problems, don't put the phones in a metal briefcase, in the trunk or in a purse under the seat.
This guide shows you just a few of the HFL's many features. You will see how to pair your phone to the HFL, and then make and receive calls, all using simple voice commands. If you want a complete description of this system, please refer to the owner's manual and quick start guide.
To give any voice command, press and release the HFL TALK button. Always wait for the beep, then give your command in a clear, natural voice. The HFL microphone is on the ceiling, by the front spotlights. To improve HFL voice recognition, make sure the moonroof and all the windows are fully closed. Keep conversation among other passengers to a minimum. Turn the blower speed down, and turn the dash vents away from the HFL microphone. Sometimes background noise (i.e. rough roads or rain) can adversely affect HFL voice recognition. If this is the case, pull the vehicle off the road or park the vehicle in a sheltered area and try again.
If the HFL doesn't recognize your voice command, you'll hear "Pardon". If after repeating your command, it still doesn't recognize it, you'll hear "Please repeat". If after repeating your command again, it still doesn't recognize it, the HFL sends you to the Help menu.
To hear a list of available options at any time, say "Hands free help".
You can give many voice commands together. For example, you can say "Dial 123-456-7890".
To give a string of numbers in a call or dial voice command, you can say them all at once, or separate them into blocks of 3, 4, 7, 10, or 11.
To skip a voice prompt, press and release the TALK button while the HFL is speaking. The HFL begins listening for your next voice command.
To go back a step in a voice command sequence, press and release the Back button, or say "Go back".
If you don't say anything while the HFL is listening for your voice command, it will time out and stop its voice recognition. The next time you press and release the TALK button, the HFL begins listening from the point where it timed out.
To stop a voice command sequence at any time, press and hold the BACK button, or press and release the TALK button, wait for the beep, and say "Cancel". The next time you press and release the TALK button, the HFL begins from its main menu. You'll see MAIN MENU on the multi-information display (MID) in the instrument panel.
When you're done with a voice command sequence, the HFL goes back to its main menu. The next time you press and release the TALK button, you'll be at the main menu and you'll see MAIN MENU on the MID.
Remember to press and hold the BACK button until you exit the main menu, otherwise, the audio system stays muted.
You must pair a Bluetooth compatible the phone to the HFL before you can make and receive calls. The following steps show you what you need to do. For specific pairing instructions on the web go to www.acura.com or contact Acura's call center at 888-528-7876. You can also refer to the phone's user manual or call the phone retailer. Make sure the vehicle is stationary when you pair the phone.
NOTE:
PHONE STATUS REFERENCE
You say
You'll hear
"Phone setup"
"Phone setup options are status, pair, edit, delete, and list."
"Pair"
"The pairing process requires operation of your mobile phone. For safety, only perform this function while the vehicle is stopped. State a four-digit code for pairing. Note this code, it will be requested by the phone."
"1. 2. 3. 4." (This can be any four-digit code you want.)
"1. 2. 3. 4. is this correct?"
"Yes"
"Searching for a Bluetooth phone. Make sure the phone you are trying to pair is in Discovery mode !"
NOTE:
NOTE:
This procedure should be used only if the HDS is unavailable. To run the self-diagnostic function, do the following:
NOTE:
Press the HFL BACK button and exit the self-diagnostic mode.
SYMPTOM TROUBLESHOOTING INDEX
Symptom
Diagnostic procedure
Also check for
Nothing happens
Control Unit Input Test (see CONTROL UNIT INPUT TEST/REPLACEMENT
)
The MID displays an HFL message that does not go away after pressing the HFL BACK button
Symptom Troubleshooting (see THE MID DISPLAYS AN HFL MESSAGE THAT DOES NOT GO AWAY AFTER PRESSING THE HFL BACK BUTTON
)
Use the HDS to check for DTCs
The HFL messages cannot be heard or are weak
Symptom Troubleshooting (see THE HFL MESSAGE CANNOT BE HEARD OR ARE WEAK
)
The HFL system is locked and the pass code has been lost or forgotten
Symptom Troubleshooting (see THE HFL SYSTEM IS LOCKED AND THE PASS CODE HAS BEEN LOST OR FORGOTTEN
)
The approved Bluetooth phone is having problems pairing to the vehicle
HFL System Troubleshooting (see HFL SYSTEM TROUBLESHOOTING
)
The phone must be on the list of approved Bluetooth phones and configured correctly. For a current list of approved phones, go to www.acura.com, or call the HFL support desk at 888-528-7876 for further assistance.
The Bluetooth phone cannot use all its functions
HFL System Troubleshooting (see HFL SYSTEM TROUBLESHOOTING
)
The phone must be on the list of approved Bluetooth phones and configured correctly. For a current list of approved phones, go to www.acura.com, or call the HFL support desk at 888-528-7876 for further assistance.
The Bluetooth phone does not place or receive calls using the HFL system
HFL System Troubleshooting (see HFL SYSTEM TROUBLESHOOTING
)
The phone must be on the list of approved Bluetooth phones and configured correctly. For a current list of approved phones, go to www.acura.com, or call the HFL support desk at 888-528-7876 for further assistance.
The HFL system does not recognize all voice prompts
HFL System Troubleshooting (see HFL SYSTEM TROUBLESHOOTING
)
Also see "VOICE CONTROL TIPS".
The client wants the HFL system reset (all phones and address information cleared from the HFL system)
Clearing the system (see CLEARING THE HFL SYSTEM
)
See the Owner's Manual for Additional information.
The HFL system speaks in French
See the HFL section in the Owner's Manual for "Changing Language"
The address book does not transfer from Bluetooth phone to HFL system
There is no HFL-compatible phone paired to the vehicle. Pair an approved HFL-compatible phone to the vehicle.
The phone must be on the list of approved Bluetooth phones and configured correctly. For a current list of approved phones, go to www.acura.com, or call the HFL support desk at 888-528-7876 for further assistance.
Navigation does not call using the HFL
Navigation System Symptom Troubleshooting (see
NAVIGATION DOES NOT CALL USING THE HFL
).
NOTE:
Are any DTCs indicated?
YES - Repair the indicated DTCs and recheck.
NO - Go to step 4.
Can you duplicate the problem?
YES - Go to step 5.
NO - The system is OK at this time.
Does the phone have the same problem on the known-good vehicle?
YES - Call the HFL support desk at 888-528-7876 to make sure the phone is configured correctly and has the correct software. If the phone is configured correctly, it is either a characteristic of the HFL system, or a characteristic of the particular approved phone being used. Explain to your client that this is a system characteristic. Another phone from the approved phone list may give more favorable results.
NO - Substitute a known-good Hands Freelink control unit and recheck. If the problem goes away, replace the original Hands Freelink control unit.
Fig. 2: Hands Freelink System Circuit Diagram (1 Of 2)
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Fig. 3: Hands Freelink System Circuit Diagram (1 Of 2)
Courtesy of AMERICAN HONDA MOTOR CO., INC.
NOTE:
Before testing, troubleshoot the multiplex integrated control system using B-CAN System Diagnosis Test Mode A (see
TROUBLESHOOTING - B-CAN SYSTEM DIAGNOSIS TEST MODE A
).
Fig. 4: Identifying 22P Connector And Hands Freelink Control Unit
Courtesy of AMERICAN HONDA MOTOR CO., INC.
POSSIBLE CAUSE CHART
Cavity
Wire
Test condition
Test: Desired result
Possible cause if result is not obtained
13
BLK
Under all conditions
Check for continuity to ground: There should be continuity.
11
WHT
Under all conditions
Measure the voltage to ground: There should be battery voltage.
14
BLU (B-CAN)
Under all conditions
Check for continuity between No. 14 terminal and the under-dash fuse/relay box connector X (39P) terminal No. 18:
There should be continuity.An open in the B-CAN wire
NOTE:
Use the HDS and check for B-CAN DTCs.
Under dash fuse relay box connector X (39P) disconnected
Check for continuity to ground: There should be no continuity.
A short to ground in the wire
NOTE:
Use the HDS and check for B-CAN DTCs.
1
YEL
Ignition switch ACC (I) or ON (II)
Measure the voltage to ground: There should be battery voltage.
POSSIBLE CAUSE CHART
Cavity
Wire
Test condition
Test: Desired result
Possible cause if result is not obtained
2
PUR
Ignition switch ACC (I) or ON (II)
NOTE:
Use the HDS and check for B-CAN DTCs.
NOTE:
If you are troubleshooting multiple DTCs, be sure to follow the instructions in B-CAN system diagnosis test mode A (see
TROUBLESHOOTING - B-CAN SYSTEM DIAGNOSIS TEST MODE A
).
Is DTC B1775 indicated?
YES - Go to step 5.
NO - Intermittent failure, the system is OK at this time.
Fig. 5: Measuring Voltage Between Hands Freelink Control Unit 22P Connector Terminal No. 9 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there battery voltage?
YES - Replace the shielded harness.
NO - Go to step 10.
Fig. 6: Checking Continuity Between 22P Connector Terminal 9 And 10P Connector Terminal 7
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity?
YES - Substitute a known-good Hands Freelink control unit, then recheck. If the symptom goes away, replace the original Hands Freelink control unit.
NO - Repair open in the wire.
NOTE:
If you are troubleshooting multiple DTCs, be sure to follow the instructions in B-CAN system diagnosis test mode A (see
TROUBLESHOOTING - B-CAN SYSTEM DIAGNOSIS TEST MODE A
).
Is DTC B1776 indicated?
YES - Go to step 5.
NO - Intermittent failure, the system is OK at this time.
Fig. 7: Checking Continuity Between Hands Freelink Control Unit 22P Connector Terminal 10 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity?
YES - Repair short to body ground in the wire.
NO - Go to step 9.
Is the vehicle navigation system equipped?
YES - Go to step 10.
NO - Substitute a known-good Hands Freelink control unit, then recheck. If the symptom goes away, replace the original Hands Freelink control unit.
Fig. 8: Checking Continuity Between Hands Freelink Control Unit 22P Connector Terminal No. 22 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity?
YES - Repair short in the wire.
NO - Substitute a known-good Hands Freelink control unit, then recheck. If the symptom goes away, replace the original Hands Freelink control unit. If the symptom is still present, replace the navigation unit.
NOTE:
Is DTC B1779 indicated?
YES - Go to step 5.
NO - Intermittent failure, the system is OK at this time.
Is the switch OK?
YES - Go to step 7.
NO - Replace the HFL switch or HFL-voice control switch* (see HFL SWITCH/HFL-VOICE CONTROL SWITCH TEST/REPLACEMENT ).
Is there voltage?
YES - Repair short to power in the PUR wire.
NO - Go to step 12.
Fig. 9: Checking Continuity Between Hands Freelink Control Unit 22P Connector Terminal 2 And 5P Connector Terminal 3
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity?
YES - Go to step 13.
NO - Repair open in the PUR wire between the switch, cable reel and Hands Freelink control unit.
Fig. 10: Checking Continuity Between HFL Or HFL-Voice Control Switch 5P Connector 2 Terminal And (20P) Terminal 11
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity?
YES - Check for loose or poor connections at the audio unit, Hands Freelink control unit and HFL switch or HFL-voice control switch. If the connections are OK, substitute a known-good Hands Freelink control unit. If the problem is gone, replace the original Hands Freelink control unit.
NO - Repair open in the wire between the switch, cable reel, and the audio unit.
NOTE:
Is DTC B1780 indicated?
YES - Go to step 5.
NO - Intermittent failure, the system is OK at this time.
Is the switch OK?
YES - Go to step 7.
NO - Replace the HFL switch or HFL-voice control switch* (see HFL SWITCH/HFL-VOICE CONTROL SWITCH TEST/REPLACEMENT ).
Fig. 11: Checking Continuity Between Hands Freelink Control Unit 22P Connector Terminal 2 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity?
YES - Repair short in the wire, or replace the cable reel (see CABLE REEL REPLACEMENT ).
NO - Replace the Hands Freelink control unit.
Is DTC B1792 indicated?
YES - Replace the Hands Freelink control unit (see CONTROL UNIT INPUT TEST/REPLACEMENT ).
NO - Intermittent failure, the system is OK at this time.
Are there any DTCs indicated?
YES - Repair the indicated DTCs and recheck.
NO - Go to step 6.
Are the messages cleared?
YES - Replace the original Hands Freelink control unit (see CONTROL UNIT INPUT TEST/REPLACEMENT ).
NO - Replace the gauge control module (see GAUGE CONTROL MODULE REPLACEMENT ).
Does the audio system work normally and is the audio output from the speaker normal when playing various audio sources?
YES - Go to step 3.
NO - Refer to the audio system symptom troubleshooting (see SYMPTOM TROUBLESHOOTING ).
Dose the audio system mute when HFL messages are being played?
YES - Go to step 4.
NO - Go to step 10.
NOTE:
Eject all the discs before removing the audio unit to prevent damaging the CD player's load mechanism.
Fig. 12: Checking Continuity Between Body Ground And Audio Unit Connector D (5P) Terminal 3 And 4
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity?
YES - Short to body ground in the wire(s) between Hands Freelink control unit and audio unit. Replace the affected shielded harness.
NO - Go to step 8.
AUDIO UNIT CONNECTOR REFERENCE
From terminal
To terminals
D3
D4, D5
D4
D5
Fig. 13: Identifying Audio Unit Connector D (5P)
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity between any of the terminals?
YES - Short in the wire(s) between Hands Freelink control unit and audio unit. Replace the appropriate shielded harness.
NO - Go to step 9.
AUDIO UNIT CONNECTOR REFERENCE
HandsFreeLink control unit connector
Audio unit connector
7
D4
19
D3
Fig. 14: Checking Continuity Between Hands Freelink Control Unit 22P Connector And Audio Unit Connector D (5P)
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity?
YES - Substitute a known-good Hands Freelink control unit and recheck. If the symptom/indication goes away, replace the original Hands Freelink control unit. If the symptom/indication is still present, replace the audio unit.
NO - Open in the wire(s) between Hands Freelink control unit and audio unit. Replace the affected shielded harness.
NOTE:
Eject all the discs before removing the audio unit to prevent damaging the CD player's load mechanism.
Fig. 15: Checking Continuity Between Body Ground And Audio Unit Connector D (5P) Terminal No. 2
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity?
YES - Repair short to body ground in the wire between Hands Freelink control unit and audio unit.
NO - Go to step 14.
Fig. 16: Checking Continuity Between Hands Freelink Control Unit 22P Connector Terminal 4 And Audio Unit Connector D (5P) Terminal 2
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity?
YES - Substitute a known-good Hands Freelink control unit and recheck. If the symptom/indication goes away, replace the original Hands Freelink control unit. If the symptom/indication is still present, replace the audio unit.
NO - Repair open in the wire between Hands Freelink control unit and audio unit.
Fig. 17: Identifying Switch Cover Screws
Courtesy of AMERICAN HONDA MOTOR CO., INC.
HFL Switch (Terminal No. 3 and No. 2)
HFL SWITCH (TERMINAL NO. 3 AND NO. 2)
Position
Resistance
OFF
About 1 kohms
HFL Talk button pressed
About 185 kohms
HFL Back button pressed
About 45 kohms
Navigation Voice Control Switch (Terminal No. 1 and No. 2)
NAVIGATION VOICE CONTROL SWITCH (TERMINAL NO. 1 AND NO. 2)
Position
Resistance
OFF
About 10 kohms
Talk button pressed
About 2.2 kohms
Back button pressed
About 637 kohms